Privacy policy

PRIVACY POLICY The Belgian company Luxury Skincare bv (Miss Trésor), located at Blandenstraat 88, 3053 Haasrode with VAT identification number: BE0767437373, is the controller of the personal data you provide to us and is therefore responsible for your personal data under the applicable data protection legislation. Miss Trésor determines which of your personal data are processed, why, and for how long. This will never happen without reason, and we will never sell your personal data to third parties.

Transfer to third parties

Only individuals authorized by Miss Trésor to secure and/or otherwise process personal data and/or perform IT maintenance work have access to your personal data. Miss Trésor may engage a processor for the processing purposes outlined in this privacy statement. Miss Trésor enters into an agreement with each processor to ensure that the processor provides sufficient guarantees regarding technical and organizational security measures concerning the processing to be carried out. Furthermore, Miss Trésor does not disclose your personal data to third parties unless necessary for the performance of its services, under a statutory regulation, or in case of emergencies, to the extent it is in your interest in the reasonable judgment of Miss Trésor.

What do personal data entail and for what purposes are they used?

This refers to all information attributable to an individual (this can be direct or indirect), the name of the person does not need to be known. Other information that may be collected includes email address, phone number, and cookie IDs. We process this personal data for:

Visiting our website

Using our website

Creating and managing accounts

Processing orders

Processing inquiries and complaints

Optimizing our marketing communications

The optimal functioning of the webshop

Improving this website

Processing of personal data by third parties

Think, for example, of delivering your package to your home. As long as these partners process your personal data on behalf of Miss Trésor, this is done in the capacity of processor. To ensure compliance with the agreements we have with you regarding security, confidentiality, and your rights, these are included in data processing agreements we have concluded with these third parties/partners.

SMS MARKETING MESSAGES By subscribing to Miss Trésor text messages, you agree to receive automated marketing text messages from us about our products and services at the phone number you provided when you subscribed, and that messages may be sent via an automatic telephone dialing system or other technology. The frequency of messages is recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to opt out and HELP for customer support. You may receive an additional SMS message to confirm your decision to unsubscribe. You understand and agree that attempting to opt out in any other way than texting the above opt-out commands is not a reasonable means of opting out.

What are your rights? You have the right at all times to request what information we hold about you. If you wish to access this information, you can send an email to and we will provide you with this information. You have the right to request and receive the information we hold about you. We will compile and send this to you.

Right to rectification If we have information about you that is incorrect or incomplete, you have the right to have it corrected.

Right to erasure If Miss Trésor processes your personal data, you have the right to have this personal data erased, except in the following situations:

You have an outstanding order that has not yet been completed or has already been shipped;

You have an outstanding payment obligation to Miss Trésor;

You have abused or are suspected of abusing our services in the past 5 years;

If you have made a purchase from us, we will retain your personal data related to the transaction to be processed in our accounting.

Retention period

We do not retain your data for longer than necessary for the performance of our services, unless we are legally required to retain personal data for a longer period.




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